Shipping policy

Shipping Policy

Thank you for shopping with DentiCare Naturals! This Shipping Policy outlines the details regarding the shipping of our products. By placing an order, you agree to the terms of this policy.

1. Shipping Locations

We currently ship to addresses within the USA. If you are located outside these areas, please contact our customer service team at info@denticarenaturals.com to inquire about potential shipping options.

2. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
  • Customs and Duties: For international orders, customs clearance and import duties are the responsibility of the recipient. We are not responsible for any additional charges that may apply.

3. Shipping Methods and Delivery Times

  • Domestic Shipping: We offer various shipping options including standard and expedited services. Estimated delivery times for domestic orders are as follows:

    • Standard Shipping: 3-4 business days.

4. Shipping Costs

  • Domestic Orders: Shipping costs are calculated based on the shipping method selected and the delivery address. Shipping fees will be displayed at checkout.
  • International Orders: Shipping costs will be calculated at checkout based on the destination and weight of the package. Any applicable customs duties and taxes are the responsibility of the recipient.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

6. Delivery Issues

  • Address Errors: Please ensure that your shipping address is accurate at the time of purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • Lost or Damaged Packages: If your package is lost or damaged in transit, please contact our customer service team at info@denticarenaturals.com as soon as possible. We will work with the shipping carrier to resolve the issue.

7. Shipping Delays

While we strive to deliver your orders on time, unforeseen delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or other logistical issues. We appreciate your understanding and patience.

8. Returns and Exchanges

For information on returning or exchanging items, please refer to our Return Policy page.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team:

  • Email: info@denticarenaturals.com
  • Phone: 929-400-7881
  • Address: 1776 Ave of the States #302,
    Lakewood, NJ 08701

Thank you for choosing DentiCare Naturals. We appreciate your business!