Refund policy

DentiCare Naturals 30-Day Return Policy

At DentiCare Naturals, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward 30-day return policy.

Eligibility for Returns:

  • Timeframe: You have 30 days from the date of receipt to return your items for a refund or exchange.
  • Condition: Products must be in their original seal. We cannot accept returns for items that the seal has been removed or tampered.

How to Return:

  1. Contact Us: Before sending back your item, please contact our customer service team at info@denticarenaturals.com to request a return authorization and receive return instructions.
  2. Pack the Item: Securely pack the item in its original packaging. Include a copy of your proof of purchase and a note explaining the reason for the return.
  3. Ship the Package: Ship the package to the return address provided by our customer service team. You are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

Refunds and Exchanges:

  • Refunds: Once we receive and inspect your return, we will process a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable.

Exceptions:

  • Final Sale Items: Certain items marked as “Final Sale” or “Non-Returnable” are not eligible for returns or exchanges.
  • Promotional Items: Products purchased with promotional discounts or offers may have different return conditions, which will be specified at the time of purchase.

Contact Us:

For any questions or assistance regarding our return policy, please reach out to our customer service team at:

  • Email: info@denticarenaturals.com
  • Phone: 929-400-7881
  • Address: 1776 Ave of the States #302,
    Lakewood, NJ 08701

Thank you for shopping with DentiCare Naturals. We appreciate your business and are here to ensure your satisfaction.